Privacy Policy

Information We Collect

When you interact with lytheroanvexo's investment theory platform, we collect various types of information to provide you with the best possible educational experience. This includes information you provide directly and information we gather through your use of our services.

• Personal identification information including name, email address, phone number, and mailing address when you register for courses or contact us
• Educational background and professional experience details to customize your learning path
• Payment information processed securely through third-party payment processors
• Technical information such as IP addresses, browser types, device identifiers, and usage patterns
• Course progress, quiz results, and learning preferences to track your educational journey
• Communication records when you contact our support team or participate in forums

How We Use Your Information

lytheroanvexo uses your personal information to deliver high-quality investment theory education and continuously improve our platform. We believe in transparent communication about how your data helps us serve you better.

• Providing access to courses, materials, and educational resources tailored to your interests
• Processing enrollments and managing your account settings and preferences
• Sending important updates about your courses, new content, and platform improvements
• Analyzing learning patterns to enhance course effectiveness and develop new educational content
• Ensuring platform security and preventing unauthorized access or fraudulent activities
• Responding to your inquiries and providing technical support when needed

Your Privacy Rights Under Canadian Law

As a Canadian-based platform, lytheroanvexo complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. You have specific rights regarding your personal information that we take seriously.

To exercise any of these rights, contact our privacy team at info@lytheroanvexo.com with your request. We respond to all privacy inquiries within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

Protecting your personal information is fundamental to everything we do at lytheroanvexo. We implement comprehensive security measures that meet Canadian privacy standards and international best practices.

While we implement industry-leading security measures, no online platform can guarantee 100% security. We continuously monitor for threats and update our security protocols to protect against emerging risks. If we detect any security incident affecting your data, we'll notify you promptly according to Canadian breach notification requirements.

Information Sharing and Third Parties

lytheroanvexo carefully limits information sharing to essential service providers who help us deliver our educational platform. We never share your personal information for marketing purposes or sell it to data brokers.

• Payment processors who handle transaction security and billing (they receive only payment-related information)
• Cloud hosting providers who store our platform data in Canadian data centers
• Email service providers who help us send course updates and important notifications
• Analytics services that help us understand platform usage (with anonymized data only)
• Legal authorities when required by Canadian law or to protect our platform and users

All third-party service providers must sign strict data processing agreements that limit their use of your information to specific purposes related to our educational services. They cannot use your data for their own business purposes.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our educational services and meet legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

• Account information and course progress: Retained while your account is active plus 3 years after closure
• Payment records: Kept for 7 years as required by Canadian tax and financial regulations
• Support communications: Deleted 2 years after your last interaction unless ongoing issues require longer retention
• Marketing preferences: Removed immediately upon unsubscribing or account deletion
• Anonymous usage analytics: May be retained indefinitely as they cannot identify individual users

When you request account deletion, we begin the process immediately and complete removal within 30 days. Some information may need to be retained longer for legal compliance, but we'll clearly explain what must be kept and for how long.

Cookies and Tracking Technologies

lytheroanvexo uses cookies and similar technologies to improve your platform experience and analyze how our educational content performs. We believe in giving you control over these technologies while explaining their benefits.

• Essential cookies that enable core platform functionality like login sessions and course progress tracking
• Performance cookies that help us understand which courses and features are most valuable to students
• Preference cookies that remember your settings and customize your learning experience
• Analytics cookies that provide insights into platform usage patterns (with anonymized data)

You can control cookie settings through your browser, though disabling essential cookies may limit some platform features. We don't use advertising cookies or track you across other websites for marketing purposes.

International Data Transfers

lytheroanvexo primarily stores and processes your information within Canada using Canadian data centers. However, some of our trusted service providers may process data internationally under strict privacy protections.

When we transfer data outside Canada, we ensure appropriate safeguards are in place, including contractual protections that meet Canadian privacy standards. We regularly review these arrangements to maintain the highest privacy protections regardless of where processing occurs.

Children's Privacy

lytheroanvexo's investment theory courses are designed for adult learners and professionals. We don't knowingly collect personal information from individuals under 18 years of age. If we discover that we've received information from someone under 18, we'll delete it promptly and may contact parents or guardians if necessary.

Young adults interested in investment education should have parental consent before creating accounts on our platform. We encourage parents to discuss online learning privacy with their teenagers and review this policy together.

Policy Updates and Changes

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy best practices. When we make significant changes, we'll notify all users via email and through prominent notices on our platform.

Minor updates like clarifications or additional examples may be made without notification, but the "Last Updated" date will always reflect the most recent changes. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Continued use of our platform after policy updates indicates your acceptance of the changes. If you disagree with significant changes, you can delete your account before they take effect.